CasinoRoom Summary
CasinoRoom was formed in 2005 and they offer you a no download casino with more than 200 video slots – you have games from Net Entertainment, Microgaming, NextGen Gaming and QuickSpin. With 24 hour customer support and 24 hour cashouts,
How it works with your 1st deposit?
Let's show you how it works with a deposit of $100. This means you will have $200 in total to play for.
You need to wager the bonus amount 45 times, so you will wager a total of $4,500.
You can select any netent slot to wager your bonus on, they can be found below. If you would like to wager your bonus money on Starburst that’s no problem, but it’s completely up to you. Slots are counted as 100% towards your bonus wagering, table games and all video poker games count as 10%. So for every $100 it is actually $10 that will be wagered.
The bonus will be added automatically to your account, you do not have to do anything else other then make your deposit on your chosen payment option.
CasinoRoom Customer Support
Customer support at CasinoRoom is what you'd expect – available 24 hours a day and 7 days a week, you can contact their team via email, Skype, Live Chat and telephone. Update (2nd of May 2014) – they have added a UK telephone number but it's a London based number. Instead, you could contact them via Live Chat or Skype (which are free of course).I found the support team to be friendly, knowledgeable and efficient – they directed me to the ‘Help' section of the website where there was sufficient information that I needed. They have also told me they are working on a Deposits/Cashouts page which should help quite a bit I think. Once I deposited and wanted to make my first withdrawal, I found the KYC process to be straight forward with my documents being verified within a few hours.Overall, CasinoRoom's support was good and as mentioned, straight forward. I actually contacted them on my birthday funnily enough and they gave me 10 free spins on one of their slots which was superb. One thing I would mention is to use Live Chat – you can request they send you a transcript of your dialogue which I found refreshing.
CasinoRoom Deposit & Withdrawal Methods
You have a wide range of payment options at CasinoRoom which you can use to deposit or withdraw – this includes Skrill (MoneyBookers), NETeller, bank wire and more importantly debit and credit cards. There are no fees at all for either depositing or cashing out at CasinoRoom.When it comes to cashing out, you will need to be KYC verified before you are allowed to do so – this stands for Know Your Customer and every licensed and reputable online casino will require this – if a casino doesn't ask for identification documents, you should be alarmed. Anyway, this is the norm nowadays and all above board – it protects you just as much as it protects the casino. Some of the ID documents you may be asked for include passport, driver's license and a utility bill.Once you are KYC verified (first deposit only), you withdrawal will be process within 24 hours. If you use NETeller or Skrill, you will get your winnings on the same day normally but debit/credit card cashouts take from 2 to 3 working days to reach your account – this is due to bank's processing times.
CasinoRoom Pokies
There are over 200 slot games to choose from at CasinoRoom – you can also play blackjack, video poker and roulette amongst other casino games. All their games are available in your browser meaning there is no need to download any software. As for their games, they are powered by Net Entertainment, Microgaming, QuickSpin and NextGen Gaming.I quite like the fact you can play classic Microgaming-powered slots like Thunderstruck II and Immortal Romance as well as Hellboy, Jekyll & Hyde and The Dark Knight. You can also play Microgaming's epic 2014 release Avalon II which has 10 bonus features in total – graphically brilliant, this is sure to become a favourite.When it comes to Net Entertainment, they offer a full suite with the popular Starburst, Gonzo’s Quest, Piggy Riches and Dead or Alive. I recommendEggOMatic which is very different to any other slot games you’ll ever play – this game is all about eggs which can give you bonus multipliers, cash prizes and free spins. Finally, you can also try Aliens which is unique in so many ways.As for NextGen Gaming, you have the cult favourite 300 Shields as well as popular games such as Mad Mad Monkey and Medusa. We will be adding more NextGen Gaming slot reviews in the near future so keep an eye out for them in the Online Slots section.
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